Contact the Office of Hazardous Materials Safety

General Dangerous Goods/Hazmat Questions?

For questions about our stakeholder engagement activities or general questions about dangerous goods (chemicals, batteries, battery-powered devices, gases, aerosols, flammables, etc.) you may contact the FAA Office of Hazardous Materials Safety via e-mail at or via voice message at 405-954-0088. Please allow 1–2 business days for answers to questions.


For an emergency or incident requiring immediate response only, contact any of our 24-hour operations centers:

Headquarters 24-Hour Operations Center: (202) 267-3333 (Washington, D.C.Please do not call this number for medical certification or pilot certifications.

Regional 24-Hour Operations Centers
Areas of Responsibility Phone
Alabama, Florida, Georgia, Kentucky, North Carolina, Mississippi, South Carolina, Tennessee, Puerto Rico, and U.S. Virgin Islands, Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, West Virginia, and the District of Columbia (404) 305-5180
Illinois, Indiana, Michigan, Minnesota, North Dakota, Ohio, South Dakota, Wisconsin, Arkansas, Iowa, Kansas, Louisiana, Missouri, New Mexico, Nebraska, Oklahoma, and Texas (817) 222-5006
Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming, Arizona, California, Nevada, Hawaii, Guam, and American Samoa (206) 231-2000

Compliance and Safety Resolution Contacts (Non-Emergency)

For questions about air carriers (general operations-part 91, regularly scheduled air carriers-part 121, foreign air carriers-part 129, rotorcraft external load operators-part 133, and charter-type services-part 135), e-mail In the question heading, please specify which certificate part that you operate under.

For questions about other regulated entities (shippers, freight forwarders, special permit operators, handling agents, and repair stations), e-mail

For questions about compliance or safety resolutions, you may contact the closest FAA Hazardous Materials Safety Program office weekdays, during regular business hours.

Address and Contact Information

777 S. Aviation Blvd.
El Segundo, CA 90245
Voice Mail: (405) 954-0088 

10101 Hillwood Parkway
Fort Worth, TX 76177
Voice Mail: (405) 954-0088 

1 Aviation Plaza
Jamaica, NY 11434-4809
Voice Mail: (405) 954-0088

1701 Columbia Ave.
College Park, GA 30337
Voice Mail: (405) 954-0088

2200 S. 216th St.
Des Moines, WA 98198
Voice Mail: (405) 954-0088

901 Locust St.
Kansas City, MO 64106-2641
Voice Mail: (405) 954-0088

222 West 7th Ave. #14
Anchorage, AK 99513
Voice Mail: (405) 954-0088

1200 District Avenue
Burlington, MA 01803-5299
Voice Mail: (405) 954-0088

O'Hare Lake Office Center
2300 East Devon Avenue
Des Plaines, IL 60018
Voice Mail: (405) 954-0088

Last updated: Friday, October 21, 2022