Airport Civil Rights Policy and Compliance
The National Airports Civil Rights Policy and Compliance staff is responsible for developing Federal Aviation Administration (FAA) policies, guidelines, standards and operating procedures regarding the Americans with FDisabilities Act of 1990 (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973; the Disadvantaged Business Enterprise (DBE) Program; and Title VI of the Civil Rights Act of 1964 and related authorities (“Title VI”) and the Age Discrimination Act of 1975.
The Policy and Compliance Team collaborates with the FAA Office of the Chief Counsel, FAA offices that provide federal financial assistance to recipients, U.S. Department of Transportation (DOT) Civil Rights staff, and other National External Operations staff to prevent and eliminate unlawful discrimination on the basis of race, color, national origin, including limited English proficiency and actual or perceived shared ancestry, ethnic characteristics, or citizenship often associated with a religious group; sex; age; creed/religion; and disability in FAA-conducted and assisted programs and activities.
Airport Civil Rights Policies
The following civil rights “policies” of the FAA include statutes, regulations, orders, and other authoritative material of the FAA, DOT, and U.S. Department of Justice (DOJ).
- FAA Order 1400.9B, Standards and Procedures Essential for Ensuring Access to Airport Facilities by Persons with Disabilities
- Best Practices for Enhancing Traveler Experience: Addressing the Needs of Persons with Disabilities and Individuals with Limited English Proficiency in Airport Emergency Evacuation Plans
- 28 CFR 35, Nondiscrimination on the Basis of Disability in State and Local Government Services
- 49 CFR 27, Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance
- 49 CFR 37, Transportation Services for Individuals with Disabilities
- 49 CFR 38, ADA Accessibility Specifications for Transportation Vehicles
- ADA.gov
- DOJ Disability Rights Section
To learn more about FAA ADA Program requirements, visit the Airport Disability Compliance Program.
To learn more about FAA DBE/ACDBE Program requirements, visit the Airport Disadvantaged Business Enterprise Program.
- 49 CFR Part 21 (Nondiscrimination in Federally-Assisted Programs of DOT—Effectuation of Title VI of the Civil Rights Act of 1964)
- 49 United States Code (U.S.C.), Section 47123 (Nondiscrimination)
- 2023 DOT Language Access Plan
- FAA LEP Policy Statement
- Best Practices for Enhancing Traveler Experience: Addressing the Needs of Persons with Disabilities and Individuals with Limited English Proficiency in Airport Emergency Evacuation Plans
- DOJ Title VI Portal
- DOJ Title VI Legal Manual
To learn more about FAA Title VI Program requirements, visit the Airport Nondiscrimination Compliance Program.
Resources
- External Discrimination Complaints
- National Civil Rights Training Conference
- National External Operations & Policy Staff Contacts
- Aviation Consumer Protection and Enforcement (C-75)
- Department of Justice Civil Rights Division
Contact Information
Mailing Address
Federal Aviation Administration (ACR-4)800 Independence Ave., SW
Washington, DC 20591
Location: Room 1030, FOB 10A
- Main Phone: (202) 267-3258
- Office Fax: (202) 267-5565
- Hours of operations: From 7:00 a.m. to 6:00 p.m. Eastern Time