Airport Civil Rights Policy and Compliance
The National Airports Civil Rights Policy and Compliance staff is responsible for developing Federal Aviation Administration (FAA) policies, guidelines, standards and operating procedures regarding the Americans with Disabilities Act of 1990 (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973; the Disadvantaged Business Enterprise (DBE) Program; and Title VI of the Civil Rights Act of 1964 and related authorities (“Title VI”), including Executive Order 12898 on Environmental Justice (EJ), Executive Order 13166 on Limited English Proficiency (LEP), and the Age Discrimination Act of 1975.
The Policy and Compliance Team collaborates with the FAA Office of the Chief Counsel, FAA offices that provide federal financial assistance to recipients, U.S. Department of Transportation (DOT) Civil Rights staff, and other National External Operations staff to prevent and eliminate unlawful discrimination on the basis of race, color, national origin (including LEP), sex (including sexual orientation and gender identity), age, creed/religion, and disability in FAA-conducted and assisted transportation programs.
Airport Civil Rights Policies
The following civil rights “policies” of the FAA include statutes, regulations, orders, and other authoritative material of the FAA, DOT, and U.S. Department of Justice (DOJ).
- FAA Order 1400.9B, Standards and Procedures Essential for Ensuring Access to Airport Facilities by Persons with Disabilities
- Best Practices for Enhancing Traveler Experience: Addressing the Needs of Persons with Disabilities and Individuals with Limited English Proficiency in Airport Emergency Evacuation Plans
- 28 CFR 35, Nondiscrimination on the Basis of Disability in State and Local Government Services
- 49 CFR 27, Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance
- 49 CFR 37, Transportation Services for Individuals with Disabilities
- 49 CFR 38, ADA Accessibility Specifications for Transportation Vehicles
- ADA.gov
- DOJ Disability Rights Section
To learn more about FAA ADA Program requirements, visit the Airport Disability Compliance Program.
- DOCR DBE NAICS Code Guidance
- 49 CFR 23, Participation of DBEs in Airport Concessions
- 49 CFR 26, Participation by DBEs in DOT Financial Assistance Programs
- Joint Venture Guidance
- Principles for Evaluating Long-Term, Exclusive Agreements in the ACDBE Program
To learn more about FAA DBE/ACDBE Program requirements, visit the Airport Disadvantaged Business Enterprise Program.
- FAA Order 1400.11A, Nondiscrimination in Federally-Assisted Programs at the Federal Aviation Administration
- 49 CFR Part 21 (Nondiscrimination in Federally-Assisted Programs of DOT—Effectuation of Title VI of the Civil Rights Act of 1964)
- 49 United States Code (U.S.C.), Section 47123 (Nondiscrimination)
- DOT Order 1000.12C, The U.S. DOT Title VI Program
- DOT Order 1000.18, External Civil Rights Complaints Processing Manual
- DOT Order 1050.2A, DOT Standard Title VI Assurances and Non-Discrimination Provisions
- Executive Order 12898, Federal Actions to Address EJ in Minority Populations and Low-Income Populations
- DOT Order 5610.2C, U.S. DOT Actions to Address EJ in Minority Populations and Low-income Populations
- Executive Order 13166, Improving Access to Services for Persons with LEP
- DOT LEP Policy Statement and Language Access Plan
- Best Practices for Enhancing Traveler Experience: Addressing the Needs of Persons with Disabilities and Individuals with Limited English Proficiency in Airport Emergency Evacuation Plans
- Executive Order 12250, Leadership and Coordination of Nondiscrimination Laws
- DOJ Title VI Portal
- DOJ Title VI Legal Manual
To learn more about FAA Title VI Program requirements, visit the Airport Nondiscrimination Compliance Program.
Resources
- External Discrimination Complaints
- National Civil Rights Training Conference
- National External Operations & Policy Staff Contacts
- Aviation Consumer Protection and Enforcement (C-75)
- Department of Justice Civil Rights Division
Contact Information
Mailing Address
Federal Aviation Administration (ACR-4)800 Independence Ave., SW
Washington, DC 20591
Location: Room 1030, FOB 10A
- Main Phone: (202) 267-3258
- Office Fax: (202) 267-5565
- Hours of operations: From 7:00 a.m. to 6:00 p.m. Eastern Time