Designee Management System (DMS)
The Designee Management System (DMS) serves as a unified AVS platform for managing every facet of the lifecycle of the Administrator's individual representatives, also known as designees. The AVS DMS is the culmination of several years of effort to consolidate independent designee management policies into a comprehensive AVS-level policy, providing a holistic approach to the oversight and management of designees.
DMS is designed to have common designee policy and automation work interdependently to support AVS. DMS establishes common processes across all AVS individual designee programs and represents a "one-AVS solution" for all aspects of designee management. The core high-level common processes include application for designation; selection of an individual for appointment; appointment and orientation of new designees; oversight activities; and suspension and termination. For some organizations, DMS will also provide key information leading to better visibility into designee activity at all levels.
Currently, there are more than 8,000 active designees in DMS.
Latest News:
- DMS migrated from MyAccess to Login.gov on August 4, 2025. Communications with instructions have been provided to external users through the DMS message center and via email. The below links will take you to various pages on the Login.gov help site. Do not contact DMS about issues relating to the registration for Login.gov. DMS will not be able to assist you other than directing users to Login.gov. The Login.gov call center number is (844) 875-6446. The call center operates 24 hours a day/7 days a week.
- General Information: What is Login.gov? | Login.gov
- For help on domestic account registration, verifying identity, merging existing login.gov accounts, etc.: Contact us | Login.gov
- IMPORTANT INFORMATION FOR INTERNATIONAL DMS USERS: There are additional steps to take to properly verify your identity which are not included in the previous two links. If you’re an international user, please follow these steps:
- First click here, MyAccess Help
- Select Verifying your Identity, Verifying Your Identity | MyAccess Help
- Then select International Identity Verification, International Identity Verification | MyAccess Help and follow the instructions provided on that page.
- AVS60-FY25-DM07 Deviation to FAA Order 8000.95D, Designee Management Policy for the Deployment of New Designee Training Functionality in the Designee Management System (DMS) Replacing the Designee Registration System (DRS) for Certain Designee Types.
- FAA MyIT Service Desk - Contact for issues with the IT tool such as password resets, lockouts, system not functioning, etc. Do not contact for questions with policy, qualifications, etc.
- Phone: 1-844-FAA-MyIT (322-6948) or email: helpdesk@faa.gov
- DMS Support Mailbox - For any non-IT related questions you may have regarding DMS, please first consult your managing specialists. If your managing specialist is unable to provide assistance, please select the mailbox for your designee type:
- AME: 9-avs-dms-ame@faa.gov
- DCTO-E: 9-avs-awa-aov-dctoe@faa.gov
- DER: 9-avs-air-der-dms-feedback@faa.gov
- DMIR/DAR-F: 9-avs-air-designee-feedback@faa.gov
- DPE/DME/DPRE/DAR-T: 9-AVS-AFS-DMS-Feedback@faa.gov
- TCE/APD/DADE: 9-AFS-650-DMS-Feedback-AirTransportationDesignees@faa.gov
- DMS Training Registration (formerly DRS) - For questions on training registration within DMS, please contact the course manager or send an email to a type-specific mailbox listed above.