Designee Management System (DMS)
DMS Support Contacts
- FAA MyIT Service Desk — Contact for issues with the IT tool such as password resets, lockouts, system not functioning, etc. Do not contact for questions with policy, qualifications, etc.
Phone: 1-844-FAA-MyIT (322-6948) or email: helpdesk@faa.gov - DMS Support Mailbox — For any non-IT related questions you may have regarding DMS, please first consult your managing specialists. If your managing specialist is unable to provide assistance, please select the mailbox for your designee type:
- AME: 9-avs-dms-ame@faa.gov
- DCTO-E: 9-avs-awa-aov-dctoe@faa.gov
- DER: 9-avs-air-der-dms-feedback@faa.gov
- DMIR/DAR-F: 9-avs-air-designee-feedback@faa.gov
- DPE/DME/DPRE/DAR-T: 9-AVS-AFS-DMS-Feedback@faa.gov
- TCE/APD/DADE: 9-AFS-650-DMS-Feedback-AirTransportationDesignees@faa.gov
DMS Frequently Asked Questions - External Users
Access the Designee Management System
Last updated: Tuesday, April 22, 2025