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Designee Management System (DMS)

Support & Job Aids

DMS Support Contacts

  • FAA MyIT Service Desk — Contact for issues with the IT tool such as password resets, lockouts, system not functioning, etc. Do not contact for questions with policy, qualifications, etc.
    Phone: 1-844-FAA-MyIT (322-6948) or email:
  • DMS Support Mailbox — For any non-IT related questions you may have regarding DMS, please first consult your managing specialists. If your managing specialist is unable to provide assistance, please select the mailbox for your designee type:

DMS Frequently Asked Questions

DMS Job Aids

DMS Tip Sheets

Access the Designee Management System

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