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Customer Engagement encompasses a variety of advisory and analysis services the SETIS portfolio offers its Customers. These services are specifically formulated to assist Customer efforts to develop and maintain high-quality, complete, and actionable TOs and ensure the SETIS vehicle is the best fit for your requirements. 

Read additional information on Customer Engagement.

The SETIS portfolio incorporated Performance Based Contract Management (PBCM) principles in all new Task Order awards. PBCM is an accepted contracting approach emphasizing outcomes, products and expected quality results rather than detailed work specifications. PBCM allows increased flexibility for contractor innovation in achieving stated outcomes.

Read additional information on Performance Based Contract Management.

SETIS TOs may be awarded via a variety of methods:

1. Competition
2. Direct award (i.e., non-competitively)
3. Sole-source (resulting from some unique vendor capability critical to the TO's requirements)

Read additional information on SETIS’s Flexible Task Order Award Approach.