Randa Hayes is the Vice President of Flight Program Operations (AJF) for the FAA Air Traffic Organization, which administers the FAA Flight Program. AJF is responsible for the safe and efficient execution of a mission set including flight inspection; aviation safety training; research, development, test and evaluation support; and critical event response/transportation. The FAA Flight Program is certificated as a part 135 air operator and a part 145 repair station and is the only major government flight program that elects to operate under civilian regulations. It was one of the first organizations to implement a corporate SMS, incorporating multiple FAA certificates.

Randa joined the FAA in 2014 and played key roles in projects such as the consolidation of the legacy flight programs that established AJF and the Boeing 737 MAX ungrounding effort. During her time with the agency, she served as Senior Technical Advisor and Director of Flight Program Administration with AJF and as the acting Executive Director of the Office of Quality, Integration & Executive Services and the Chief of Staff in Aviation Safety.

Prior to joining the FAA, Randa was a consultant specializing in regulatory compliance for airlines, 135 certificate holders, and 125 operators. Starting in 2006, she also supported multiple FAA aviation rulemaking committees and legacy FAA flight programs.