The Service Center provides support services to the Service Area Directors in three service center locations: Atlanta, Fort Worth, and Seattle.
| Eastern Service Center 1701 Columbia Avenue College Park, GA 30337 404-305-6220 404-305-6215 (FAX) |
Central Service Center 10101 Hillwood Pkwy Fort Worth, TX 76177 817-222-4013 817-222-5966 (FAX) |
Western Service Center 2200 S. 216th St. Des Moines, WA 98198-6547 206-231-2420 |
The role of the Service Center is to provide shared services which promote standardization of processes, efficiency, and effectiveness which achieve results for the service units: Air Traffic Services, Technical Operations, and System Operations. The shared services model brings people together with similar expertise, allows sharing of ideas, collaboration to improve processes, and enhances communication and sharing of resources.
Each Service Center is comprised of four groups: Quality Control, Operations Support, Planning & Requirements, Resource Management.
Last updated: Thursday, October 05, 2023