Air Traffic Organization - Service Center

The Service Center provides support services to the Service Area Directors in three service center locations: Atlanta, Fort Worth, and Seattle.

Region Address
Eastern Service Area Map Eastern Service Center
1701 Columbia Avenue
College Park, GA 30337
404-305-6215 (FAX)
Central Service Area Map Central Service Center
10101 Hillwood Pkwy
Fort Worth, TX 76177
817-222-5966 (FAX)
Western Service Area Map Western Service Center
2200 S. 216th St.
Des Moines, WA 98198-6547

The role of the Service Center is to provide shared services which promote standardization of processes, efficiency, and effectiveness which achieve results for the service units: Air Traffic Services, Technical Operations, and System Operations. The shared services model brings people together with similar expertise, allows sharing of ideas, collaboration to improve processes, and enhances communication and sharing of resources.

Each Service Center is comprised of four groups: Quality Control, Operations Support, Planning & Requirements, Resource Management.