Change Management Services Branch

Services

CMSB provides services that supports Flight Standards' ability to lead and manage change, identify and mitigate risk through data analysis and resource project needs.

Advisory

Provide a broad range of advice, expertise and skill development to aid the client in gaining clarity, focus and understanding in addressing their change needs.

Consultation

Conduct assessments and evaluations that provide data and analytics to aid in the design and solution in determining size, scope, risk mitigation, and other key factors to support better decisions in planning and implementing changes.

Project Support

Support Primary Sponsors, Sponsor Coalitions, Change Management Practitioners (CMP), Project Managers and Project Teams in the coordination, planning, resourcing and oversight throughout the lifecycle of projects.

Change Management Services Branch

Mission and Vision

The Change Management Services Branch is committed to assuring Flight Standards and Aviation Safety realize the full benefits of the program and its services (advisory, consulting, and project support). We build collaborative relationships, reveal new perspectives on dealing with change, manage project resources and work directly with people across the organization to support their change needs.

Vision

Provide a program and services that enable consistent success in implementing change.

Mission

Continually improve CMSB abilities in order to consistently provide quality change services. It will do this by maturing its capabilities in five strategic areas: Leadership, Application, Competency, Standardization and Socialization.

Flight Standards Service Programs

Change Management Services Branch

The Change Management Services Branch provides Advisory, Consultation, and Project Support.

The services are designed to support Flight Standards and address all changes from strategy through project completion. Combined, the program and it's services advance Flight Standards' ability to lead and manage change, identify and mitigate risk through data analysis, improve productivity, increase organizational efficiency, and grow long-term change capability.

Susan E. Northrup, M.D., MPH

Office of Aerospace Medicine

Federal Aviation Administration

Current Job Description

Dr. Susan E. Northrup is the Federal Air Surgeon for the U.S. Federal Aviation Administration. In this capacity, she leads the Office of Aerospace Medicine in Washington, D.C. She leads strategic management of the FAA's aviation medical programs, which oversee all pilots. Together with the Deputy Federal Air Surgeon, she shares responsibility for the direction and management of all FAA medical programs.

This includes the development and establishment of airman medical certification, the air traffic control specialist medical qualification policy, the application of that policy in medical decision making, the medical appeals process, and the oversight of aviation industry drug and alcohol testing programs. Dr. Northrup oversees the FAA's aeromedical education programs, the planning and conduct of aerospace medical and human factors research, and the investigation of aircraft accident medical factors.

Professional Knowledge and Experience

A private pilot, Dr. Northrup is a retired U.S. Air Force colonel. She is board certified in aerospace medicine and in occupational medicine. She is an acknowledged expert in aviation. She has authored several scientific papers on accident investigation, the use of sleep aids by pilots, cabin air quality, and bioterrorism. While serving in the Air Force, she was the U.S. Head of Delegation to NATO's aeromedical working group.

Education, Certification and Awards

Dr. Northrup is a senior FAA aviation medical examiner. In 1985, Dr. Northrup earned a Bachelor of Arts in Chemistry with Honors in Liberal Arts from The Ohio State University. She earned a medical degree, also from Ohio State, in 1989. She was awarded a Master's degree in Public Health from the University of Texas in 1994.

Professional Associations

Dr. Northrup is a past President of the American Society of Aerospace Medicine Specialists and the Civil Aviation Medical Association. She also was vice-president for the Aerospace Medicine Association. Dr. Northrup spent nine years (2007-2016) as a trustee for the American Board of Preventive Medicine. She is on the adjunct faculty for the USAF School of Aerospace Medicine and is a Fellow of the Aerospace Medicine Association.

Category I/II/III ILS Information

Subscribe if you are interested in being informed of changes to this page.

The following documents are continually revised and contain multiple sections, to simplify presentation of material. These status lists are available for aviation users in order to denote qualified U.S. airports and runways for Category I (CAT I), Category II (CAT II) and Category III (CAT III) Instrument Landing System (ILS) operations. The lists also contain information for foreign CAT II and CAT III airports and runways approved for U.S. air carriers.

The Restricted U.S. facility list and foreign CAT 2-3 airport list still "require prior Flight Technologies and Procedures Division’s approval" and must be listed on this website before U.S. air carriers can be authorized the operation. Once listed, and upon completion of autoland demonstrations as described in AC 120-118, Principal Operations Inspectors may approve their operator via Operations Specifications, Management Specifications, or Letter of Authorization.

• Restricted U.S. Facilities Approved for Category II / III Operations(MS Excel) (Requires prior Flight Technologies Division’s approval)

SACAT I/II and CAT II/III Checklists - Order 8400.13

Order 8400.13F contains the ground equipment requirements for Special Authorization CAT I (SACAT I) approaches, Special Authorization CAT II (SACAT II), and Standard CAT II/III approaches. SACAT II and standard CAT II/III checklists must be completed and submitted to the responsible Flight Standards office to authorize a new SACAT II or standard CAT II/III procedure at any runway. SACAT I procedures require Flight Operations Group and the responsible Flight Standards office agreement, and should be submitted to the appropriate flight procedures office.

SACAT I requires the use of HUD to DH, and is authorized via selectable text in OpSpec/MSpec/LOA C052 (LOA C060 for part 91 operators). SACAT II requires the use of autoland or HUD to touchdown, and is authorized via selectable text in OpSpec/MSpec/LOA C060. CAT II operations are authorized by OpSpec/MSpec/LOA C060, and standard CAT III operations are authorized via OpSpec/MSpec/LOA C060. Direct all inquiries to the Flight Operations Group at (202) 267-8795.

• Special Authorization CAT I Checklists:
  • Flight Standards SACAT I Checklist(MS Word)
  • Flight Inspection Checklist(MS Word)
  • BothSACAT I Checklists(Zip)
• Special Authorization CAT II Checklists:
  • Flight Standards SACAT II Checklist(MS Word)
  • Technical Operations SACAT II Checklist(MS Word)
  • Terminal Services SACAT II Checklist(MS Word)
  • Airports Division SACAT II Checklist(MS Word)
  • Flight Inspection Checklist(MS Word)
  • All of the above SACAT II Checklists(Zip)
• Standard CAT II/III Checklists
  • Flight Standards CAT II/III Checklist(MS Word)
  • Technical Operations CAT II/III Checklist(MS Word)
  • Terminal Services CAT II/III Checklist(MS Word)
  • Airports Division CAT II/III Checklist(MS Word)
  • Flight Inspection Checklist(MS Word)
  • All of the above CAT II/III Checklists(Zip)

Registry Services and Information Management Branch

Responsibilities

The Registry Services and Information Management Branch is a mission support group whose responsibilities include:

• Registry Information Technology program and project oversight
• Aircraft and Airmen Service strategy and unification
• Aircraft and Airmen Service point of contact to the public and government organizations
• Registry Information Ownership/Stewardship

Office of Foundational Business

Civil Aviation Registry Division

The Civil Aviation Registry is responsible for developing, maintaining, and operating national programs for the registration of United States civil aircraft and certification of airmen.

Civil Aviation Registry Branches

• Aircraft Registration Branch
  • Aircraft Registration
  • Responsibilities
• Airmen Certification Branch
  • Airmen Certification
  • Responsibilities
• Registry Services and Information Management Branch
  • Responsibilities

If assistance is needed with small Unmanned Aircraft (UAS) registration, email UAShelp@faa.gov or call 844-FLY-MY-UA (844-359-6982).

Stakeholder Feedback Form

DER Awareness Information

Are you the Designated Employer Representative (DER) for your company's Department of Transportation/Federal Aviation Administration (DOT/FAA) drug and alcohol testing program? The Drug Abatement Division wants to help you, the DER, be sure that you are Doing Everything Right.

We’ve created a video series covering five topics that are direct threats to aviation safety. They include scenarios based on real-life situations that often lead to an employer being out of compliance, and best practices to help the DER or program manager ensure compliance and Do Everything Right.

View the Doing Everything Right Video Series

Pre-Employment Testing Education

Download the Brochure and Posters

We’ve also created a brochure that provides helpful information and best practices, and employee posters you can use in your workplace to remind safety-sensitive employees they are subject to testing.

• Drugs and Alcohol Don't Fly (poster)
• Drugs and Alcohol Don't Fly at Home or Abroad (poster)
• Do You Know What You Can Lose if You Refuse? (poster)
• Compliance Ahead (brochure)

Visit our Stakeholder Feedback page to provide feedback on our materials or website

Flight Technologies and Procedures Division

Flight Procedures and Airspace Group

Mission

The Flight Procedures and Airspace Group ensures safe and efficient flight paths from takeoff to landing and provides operational safety reviews and support to the NAS.

Group Contact Information

• Division of Work – Group
• Division of Work – Service Center Area(PDF)

Projects and Programs

• Orders, Advisory Circulars, Letters, and Memos

Flight Procedures

• Approval and distribution of special IFPs
  • Special Instrument Flight Procedures List
  • Special Instrument Procedures Application Guide
• FDC NOTAMs policy
• Flight inspection policy oversight
• Foreign terminal IFP approvals
• IFP environment assessment
• IFP implementation, airspace redesign
• IFP initiation, design, documentation, and charting policy
• Oversight of non-FAA IFP Providers
  • Non-FAA Service Provider Contact List (PDF)
• Review and approval of IFP waivers to standards

Airspace

• Airport and Heliports
  • AAA/NRA studies
  • Airport Authority
  • ALP, CSPP, and airport planning
  • Heliport evaluation program
  • Modification of standards
• Analysis of Air Traffic airspace studies
• FAA-Recognized Identification Areas (FRIA) analysis
• High intensity lighting and laser operations
• LVO/SMGCS Acceptance and Reviews
• National Airspace System (NAS) and change proposals (NCPs)
• NAVAID decommissioning and relocation
• Non-rule aeronautical studies
• Obstruction evaluations

Useful Links

• Aeronautical Charting Meeting – Instrument Procedures Group (ACM-IPG)
• Category I/II/III ILS Information
• Heliport Evaluation Tools
• IFP Information Gateway
• Subscribe for future content updates

Address:
Federal Aviation Administration
Flight Technologies and Procedures Division
Flight Procedures and Airspace Group
6500 S. MacArthur Blvd.
Building 26, Suite 217
Oklahoma City, OK 73169

Email:9-AWA-AVS-AFS420@faa.gov

About the Drug Abatement Division

The Drug Abatement Division (AAM-800) is located at FAA headquarters in Washington, D.C., and responsible for the development, implementation, administration, and surveillance monitoring of the aviation industry drug and alcohol testing programs as set forth in the Department of Transportation (DOT) and Federal Aviation Administration (FAA) regulations, 49 CFR part 40 and 14 CFR part 120. The regulations require all part 119 certificate holders authorized to operate under parts 121 and 135, air tour operators (as defined in 14 CFR § 91.147) and air traffic control facilities not operated by FAA or under contract to the U.S. Military to implement drug and alcohol testing programs that cover safety-sensitive employees hired directly or by contract (including subcontract at any tier).

The Program Administration Branch (AAM-810) is located at FAA headquarters in Washington, D.C., and has oversight of inspection scheduling activities associated with all regulated employers. It manages the program registration and drug and alcohol paragraph (A449 or A049) activities, as well as the annual Management Information System (MIS) reporting process. It assists with administrative, data analysis and program functions associated with budget, logistics, and information technology (including maintenance of the Division's Compliance and Enforcement Tracking Subsystem). It has responsibility for the program's credentialing program, training, Voluntary Disclosure Reporting Program established in FAA Advisory Circular (AC 120-117), and serves as the focal point for program-related Freedom of Information Act (FOIA) requests.

The Program Policy Branch (AAM-820) is located at FAA headquarters in Washington, D.C., and has the primary responsibility for development of all program and enforcement policy, directives (including Credential Order 9000.3 and Surveillance Handbook Order 9120.1), and rulemaking activities in cooperation with other elements of the division and FAA or DOT. It provides technical guidance to the flying public, regulated stakeholders and agency personnel on drug and alcohol testing regulations. It also serves as the focal point for public website resources, congressional inquiries, exemption requests, and international initiatives.

The Special Investigations Branch (AAM-830) is located at FAA headquarters in Washington, D.C., and has the primary responsibility for investigating all complaints associated with rule violations or allegations. It conducts all investigations concerning individual or employee-related violations, e.g., refusals to submit to testing, positive drug test results, alcohol violations, and return-to-duty violations.

The Compliance and Enforcement Centers are located in Miramar, FL
(AAM-860), Dallas-Ft. Worth, TX (AAM-840), and Los Angeles, CA (AAM-850). The Centers have the responsibility of oversight for all field inspection activities.