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Contact Us

General Dangerous Goods/Hazmat Questions?

For questions about our stakeholder engagement activities or general questions about dangerous goods (chemicals, batteries, battery-powered devices, gases, aerosols, flammables, etc.) you may contact the FAA Office of Hazardous Materials Safety via e-mail at Please allow 1-2 business days for answers to e-mail questions.


For an emergency or incident requiring immediate response, contact any of our 24-hour operations centers:

Headquarters 24-Hour Operations Center: 202-267-3333 (Washington, DC)

Regional 24-Hour Operations Centers
Areas of Responsibility Phone
Alabama, Florida, Georgia, Kentucky, North Carolina, Mississippi, South Carolina, Tennessee, Puerto Rico, and U.S. Virgin Islands, Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Delaware, Maryland, New Jersey, New York, Pennsylvania, Virginia, West Virginia, and the District of Columbia 404-305-5180
Illinois, Indiana, Michigan, Minnesota, North Dakota, Ohio, South Dakota, Wisconsin, Arkansas, Iowa, Kansas, Louisiana, Missouri, New Mexico, Nebraska, Oklahoma, and Texas 817-222-5006
Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming, Arizona, California, Nevada, Hawaii, Guam, and American Samoa 206-231-2000

Compliance and Safety Resolution Contacts (Non-Emergency)

For questions about air carriers (general operations-part 91, regularly scheduled air carriers-part 121, foreign air carriers-part 129, rotorcraft external load operators-part 133, and charter-type services-part 135), e-mail In the question heading, please specify which certificate part that you operate under.

For questions about Other Regulated Entities (shippers, freight forwarders, special permit operators, handling agents, and repair stations), e-mail

For questions about compliance or safety resolutions, you may contact the closest FAA Hazardous Materials Safety Program office weekdays, during regular business hours.

Address and Contact Information

777 S. Aviation Blvd. Suite #150,
El Segundo, CA 90245
Office: 424-405-7109
10101 Hillwood Parkway
Fort Worth, TX 76177
Office: 817-222-5720
P.O. Box 3978
Winchester, VA 22601
Office: 540-545-8038
107 Charles W. Grant Parkway
Hapeville, GA 30354
Office: 404-474-5761
2200 S. 216th St.
Des Moines, WA 98198
Office: 206-231-2095
2600 Thousand Oaks Blvd, Suite 2256
Memphis, TN 38118
Office: 901-322-8160

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